Cookie Policy

Last Updated: 24 November 2025

1. Introduction

This Cookie Policy explains how V.A.L.U Recognition & Reward ("we", "us", or "our") uses cookies and similar technologies on our website at v-a-l-u.com.

By using our website, you consent to the use of cookies in accordance with this policy. If you do not agree to our use of cookies, you should change your browser settings accordingly or refrain from using our website.

2. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies allow websites to:

• Remember your preferences and settings
• Improve your browsing experience
• Provide analytics data to help improve the website
• Enable certain functionality

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

3.2 Analytics Cookies

We use Google Analytics to collect information about how visitors use our website. This helps us improve the website and user experience. These cookies collect information in an anonymous form.

Information collected includes:

• Number of visitors to the website
• Where visitors have come from
• Pages visited on our website
• Time spent on the website
• Device and browser information

Google Analytics data is anonymised by default. We have enabled IP anonymisation to ensure visitor privacy. For more information about Google Analytics, please visit Google's Privacy Policy.

3.3 Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.

4. Third-Party Cookies

We use the following third-party services that may set cookies:

• Google Analytics: For website analytics and performance measurement
• Google Tag Manager: To manage and deploy marketing tags

5. How to Control Cookies

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• View what cookies you have and delete them on an individual basis
• Block third-party cookies
• Block cookies from particular sites
• Block all cookies from being set
• Delete all cookies when you close your browser

To find out more about cookies and how to manage or delete them, visit www.allaboutcookies.org.

5.2 Browser-Specific Instructions

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions > Manage and delete cookies

5.3 Our Cookie Banner

When you first visit our website, you will see a cookie consent banner allowing you to accept or decline non-essential cookies. Your preferences are stored locally in your browser.

6. Impact of Disabling Cookies

Please note that disabling cookies may affect the functionality of our website. Some features may not work properly, and your user experience may be degraded.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, our business operations, or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy.

8. Contact Us

If you have any questions about our use of cookies, please contact us:

• By email: privacy@v-a-l-u.com
• By post: V.A.L.U Recognition & Reward, Britannia House, Fernie Road, Market Harborough, LE16 7PH
• Via our contact form: Contact Us

9. Further Information

For more information about how we process your personal data, please see our Privacy Policy.