Terms of Use

Introduction
Welcome to the V.A.L.U Recognition & Reward app (“App”). By accessing or using the App, you agree to comply with and be bound by these Terms and Conditions of Use (“Terms”). These Terms apply to all users of the App, including employees, administrators, and authorised representatives.

  1. Access to User Data
    2.1. To provide its services, the App requires access to certain data from your company’s Azure login. By using the App, you consent to our access, use, and processing of this data as described herein and in our Privacy Policy.
    2.2. Data accessed from Azure login may include, but is not limited to: 
  • User profiles (e.g., names, job titles, and departments) 
  • Email addresses 
  • Activity logs and engagement metrics related to app usage
    2.3. We are committed to safeguarding your data and will use it only for purposes related to providing the App’s services. Please review our Privacy Policy for details on how we collect, use, store, and protect your information. 
  1. User Conduct
    3.1. All users are expected to use the App in a respectful, responsible, and lawful manner.
    3.2. Prohibited behaviours include, but are not limited to: 
  • Use of offensive, defamatory, or discriminatory language. 
  • Threatening, harassing, or abusive behaviour towards other users or staff. 
  • Uploading or sharing inappropriate, illegal, or unauthorised content.
    3.3. Any violation of these standards may result in warnings, suspension, or permanent termination of access to the App, at the sole discretion of the App’s administrators. 
  1. Responsibilities and Acknowledgements
    4.1. Users are responsible for the security of their login credentials and any activity conducted through their accounts.
    4.2. Your company, as the licensee, agrees to ensure that all authorised users comply with these Terms.
    4.3. The App is intended for use solely within the scope of workplace engagement, recognition, and reward activities. Misuse of the App for unrelated purposes is strictly prohibited. 
  2. Acceptance of Terms
    By accessing or using the App, you acknowledge that:
  • You have read, understood, and agree to these Terms. 
  • These Terms are accepted on behalf of your company, which assumes responsibility for ensuring compliance by its users. 
  1. Modifications to Terms
    6.1. We reserve the right to update, modify, or replace these Terms at any time.
    6.2. Significant changes will be communicated to users via email or in-app notifications. Continued use of the App after such updates constitutes acceptance of the revised Terms. 
  1. Service Availability and Updates
    7.1. We strive to ensure the App is available and functioning as intended. However, we do not guarantee uninterrupted access and may perform maintenance or updates at any time.
    7.2. Features of the App may be enhanced, modified, or discontinued at our discretion. 
  2. Intellectual Property
    8.1. The App and all content, features, and functionality are owned by V.A.L.U Recognition & Reward and protected by copyright, trademark, and other intellectual property laws.
    8.2. Users are granted a limited, non-transferable license to use the App in accordance with these Terms. Unauthorised copying, modification, or distribution is prohibited. 
  3. Liability and Disclaimers
    9.1. We provide the App “as is” and make no warranties, expressed or implied, regarding its performance, reliability, or fitness for a particular purpose.
    9.2. To the extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of the App. 
  4. Governing Law and Jurisdiction
    10.1. These Terms are governed by and construed in accordance with the laws of the jurisdiction in which your company is registered.
    10.2. Any disputes arising from these Terms shall be resolved through arbitration or in courts located in the applicable jurisdiction, as agreed upon between the parties. 
  5. Contact Information
    If you have questions, concerns, or feedback regarding these Terms, please contact your Admin team in the first instance.
  • Email: privacy@v-a-l-uapp.com 

Britannia House

Market Harborough

LE16 7PH

Tel: 01858 467746